Body language, without doubt, holds great power in the business world. According to Prof Dr Albert Mehrabian from the University of California, words constitute 7% of the impact in communication, intonation 38%, while body language constitutes 55%. Words do not matter if body language does not support the words. Your eye movement, gestures are what make you heard and reliable, or otherwise give the impression that what you are telling is not true...

For example, folding your arms across your chest in a meeting usually implies that you are closed to communication while clasping your fingers together implies that you are anxious, biting your nails or chewing on an object implies need for confidence, supporting your chin with your hand implies that you are spending effort to not let your mind drift away, scratching your chin implies that you are about to make a decision.

If you are doing business with people from different cultures you should pay attention that your hands are visible and not in your pockets, under the table or clasped behind you. Playing with your hands, face or hair is usually not perceived as professional.
Knowing how to use your body language well means better understanding of other individuals’ thoughts, emotions, and ability to empathize. A manager who can successfully use body language and empathize will gain the confidence of and be able to motivate his/her employees.